Most orders ship within 5-7 business days of the
placing an order. While this is not guaranteed, in rare cases an order might
ship beyond 7 days from the placing an order.

For rush orders contact us at +91886707707 or email craftjuel@gmail.com. Check our Contact Us page to see more options to get
in touch with us regarding fast-tracking your order.

Shipping is free for paid India orders INR 2,000 and above. Standard shipping charges for orders below INR 2000 is INR 60. There is a COD charge of INR 180 for all COD orders. Visit www.craftjuel.com

All orders are shipped via our reputed delivery partners.

We will email you the tracking details once the order is shipped. You can also track your order here. It is the customer's
responsibility to track the package and contact the courier company for any delays.

If the item(s) are being customized, please allow additional 10-15 working days for your order to ship

If the package/items are damaged during transit,
submit an exchange request via the returns portal immediately within 2 days of receiving the package for possible resolution. Contact our customer service if you have questions. Check our Contact Us page to see more options to get in touch with us. Review our returns and exchange page for more details on our return and exchange policy.

Yes. The COD option is available in selective locations (most) in India. Please check availability during checkout. There is a COD charge of INR 180 for all COD orders.